kindly include your name, contact information, and what days and times you would like to come.
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10-13 47th Avenue
Long Island City, Queens NY 11101
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are put in place:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of session booked. This amount must be paid within 24 hours of your cancelled appointment. You will be invoiced via email and able to pay via credit card.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged in full for their “missed” appointment. This amount must be paid within 24 hours of your missed appointment. You will be invoiced via email and able to pay via credit card.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.